Ten Townsend can be contacted at firstname.lastname@example.org.
1. COLLECTION OF PERSONAL INFORMATION FROM USERS
When you interact with us through the Site, we may collect information from you as described below.
a. Information You Provide
We collect Personal Information that you knowingly choose to submit through the Site in order to benefit from specified features, place orders for retail items, or participate in certain activities, such as information that you knowingly provide when you contact us through the “Contact Us” or “Create an Account” portions of the Site. For example, if you order and purchase a Ten Townsend retail item, you may provide us with information such as your name, telephone number, and email address.
We may combine information you submit through the Site with other information we have collected from you, whether on-line or off-line. We treat the combined information in accordance with this Privacy Statement.
b. Passive Information Collection, Use, and Choices
Also, as you navigate the Site, certain Personal Information may be passively collected, meaning it is gathered without your actively providing it. This is done using the following techniques in the following ways:
IP Addresses: An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our Site, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what geographic regions our website visitors come. We also may use this information to enhance our Site.
Through your browser: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type and operating system type and version screen resolution, and Internet browser type and version.
You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies.
c. Sensitive Information
We ask that you not send or otherwise disclose to us through the Site your racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, or trade union membership. Where you provide us with such information, we reserve the right to erase any such information at our discretion.
d. Information About Minors
The Site is not intended for persons under the age of 18. We do not knowingly collect Personal Information online from persons in this age group. We reserve the right to delete any information identified as having been provided by such persons at our discretion.
2. HOW WE USE THE INFORMATION WE COLLECT
i. to respond to your inquiries and fulfill your requests;
ii. to fulfill and manage purchases, orders, payments, returns/exchanges, or requests for information, or to otherwise serve you;
iii. if you provide Personal Information in order to obtain access to or use the functionality of a part of the Site, we will use your Personal Information to provide you with such access or functionality;
iv. to send you important information regarding our relationship with you or regarding the Site, changes to our terms, conditions, and policies, and other administrative information;
v. to notify you about upcoming events that may be of interest to you;
vi. to promote our services, and the services of our affiliates; and
vii. for our business purposes, such as data analysis, audits, recordkeeping, developing new products or services, enhancing the Site, improving our services, identifying Site usage trends, and personalizing your experience on the Site.
We may use any information that does not personally identify you, your computer, or your device, for any purpose.
3. OUR DISCLOSURE OF YOUR INFORMATION
ii. to the companies or individuals that we hire to provide services to us, such as website hosting services;
iii. to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings); and
iv. to a third party at your request, or if you consent to the disclosure.
4. USES AND DISCLOSURES TO COMPLY WITH LAWS
In addition, we use and disclose Personal Information collected through the Site as we believe to be necessary or appropriate: (i) under applicable law, including laws outside your country of residence; (ii) to comply with legal process; (iii) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iv) to enforce our terms and conditions; (v) to protect our operations or those of any of our affiliates; (vi) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and (vii) to allow us to pursue available remedies or limit the damages that we may sustain.
5. LINKS TO THIRD PARTY SITES
6. WHERE YOUR INFORMATION IS PROCESSED
Ten Townsend is based in the United States. No matter where you are located, you consent to the processing and transfer of your Personal Information in and to the United States and other countries. The laws of the United States and other countries governing data protection may not be as comprehensive or as protective as the laws in the country where you live.
Ten Townsend will take reasonable steps to protect the information collected and provided via the Site from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, you should understand that no transmission over the Internet is ever fully secure. Also, Ten Townsend uses reasonable efforts to ensure that the Site is generally available. However, there will be occasions when access to the Site will be interrupted or unavailable. Ten Townsend will use reasonable efforts to minimize such disruption where it is within its reasonable control. You agree that Ten Townsend shall not be liable to you for any modification, suspension or discontinuance of the Site.
8. DATA RETENTION
9. LAWFUL BASES FOR PROCESSING YOUR PERSONAL INFORMATION
The laws in some countries require us to tell you about the lawful grounds we rely on to collect, use, disclose, and otherwise process your Personal Information. To the extent those laws apply, our lawful bases for processing your Personal Information are:
i. to enter into and perform a contract with you: We may process Personal Information to meet our contractual obligations to you, or to take steps in anticipation of entering into a contract. For example, we process Personal Information on this basis to create an account or process retail orders.
ii. to comply with a legal obligation: We need to use and disclose Personal Information in certain ways to comply with legal obligations or legal processes, respond to requests from government and other public authorities, and to pursue available remedies or limit damages we or other third parties may sustain.
iii. for our legitimate interests, where those interests are not overridden by your fundamental rights and freedoms: In many cases, we handle Personal Information because it furthers our legitimate business interests. This includes:
Providing a safe user experience on our Site; customer service; sending communications to you to let you know about information you have told us is important to you; protecting users, our workers, and our property; analyzing and improving our operations (e.g., optimizing the design and operation of our Site); and, managing legal issues.
iv. with your consent: Where permitted by law, we handle Personal Information on the basis of your implied or express consent. If we are using your Personal Information on the basis of consent, you may withdraw your consent at any time (which will not affect the lawfulness of the processing before consent was withdrawn) by emailing us email@example.com.
10. YOUR DATA RIGHTS AND CHOICES
You can unsubscribe from certain emails by clicking on the “unsubscribe” link they contain. You can opt-out of the use of certain cookie-related processing by following the instructions in Section 1(b) above (Passive Information Collection, Use, and Choices).
The laws in some states and countries may give you particular rights with respect to your Personal Information, including the right to access the Personal Information that we maintain, and the right to object to certain processing of Personal Information by Ten Townsend. If you would like to submit a data access, correction, restriction, or deletion request, or if you would like to object to certain processing, you can do so by contacting us by email at firstname.lastname@example.org and we will process such request with respect to any Personal Information that we are able to link to you individually based on the information that you can provide to us. These rights and options that you have with respect to Personal Information are subject to limitations and exceptions under applicable law. In addition to those rights, if you live in certain jurisdictions, you have the right to submit a complaint to your relevant supervisory authority. However, we encourage you to contact us first by emailing email@example.com and we will try to resolve your concerns.
THE CALIFORNIA CONSUMER PRIVACY ACT
When we collect personal information from California residents we become subject to, and those residents have rights under, the California Consumer Privacy Act or “CCPA”. This section of our statement is used to allow us to fulfill our CCPA obligations and explain your CCPA rights. For purposes of this section, the words “you” and “your” mean only such California residents.
What did we collect from California Residents?
We collect the following categories of personal information: identifiers such as name, address, IP address, and other similar identifiers; personal information described in subdivision (e) of Section 1798.80 (California customer records statute) such as a name, address, telephone number, credit card number; commercial information such as products or services purchased; internet/electronic activity such as browsing history and search history; geolocation data including geographic coordinates/physical location; and audio, video, electronic or other similar information. We have disclosed these categories of personal information for a business purpose within the last 12 months (see “Our Disclosure of Your Information” above for information about the categories of third parties with which personal information is shared, and “How We Use the Information We Collect” for information about the business purposes for which personal information is used). We do not sell, and within the last 12 months have not sold, personal information to third parties. We obtain the personal information collected from the following categories of sources: directly from you or your agent; directly and indirectly from the Site; from affiliates or third parties that interact with us; and/or from publicly available information.
Rights of California Residents
In summary, you have the following rights under the CCPA: disclosure, access, correct and delete, subject to certain exceptions. More information can be found here. It’s important to us that you know that if you exercise these rights, we will not “discriminate” against you by treating you differently from other California residents who use our sites and mobile resources or purchase our services but do not exercise their rights. You can exercise these rights up to two different times every 12 months. To do so, just contact us at firstname.lastname@example.org or 877-836 8696. We may ask you to fill out a request form. The CCPA only allows us to act on your request if we can verify your identity or your authority to make the request so you will also need to follow our instructions for identity verification. Only you or a person that you authorize in writing to act on your behalf may make a verifiable consumer request related to your personal information. You (or your authorized agent) must provide documentation signed by you demonstrating that an agent is authorized to submit a verifiable consumer request on your behalf
If you make a verifiable request per the above, we will confirm our receipt and respond in the time frames prescribed by the CCPA.
In other jurisdictions, with similar data privacy regulations, we may collect from you the categories of personal information already described. We collect and manage (including disclose) such data in compliance with applicable local law(s). As noted, we do not sell any of your personal information to third parties nor do we use it for automated decision making.
12. CONTACTING US
Attn: Legal & Compliance Department
506 2nd Ave., 20th Floor
Seattle, WA 98104
Last Updated: January 1, 2022